Privacy policy

This Privacy Policy describes how I LOVE MY DOG ("the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from ilovedog.shop. Our store is hosted on Shopify, and this policy is intended to work alongside the privacy practices of Shopify as our platform provider.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with it. We refer to this automatically-collected information as "Device Information," and we collect it using cookies, log files, web beacons, tags, and pixels.

When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details, which are processed by our payment providers), email address, and phone number. We refer to this as "Order Information."

When we use the term "Personal Information" in this policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information we collect to fulfill the orders placed through the Site — including producing and shipping your products through our print-on-demand fulfillment partner, processing your payment, arranging shipping, and sending order confirmations and invoices. We also use this information to communicate with you, to screen orders for potential risk or fraud, and, when aligned with the preferences you have shared, to provide you with information or advertising relating to our products. We use the Device Information we collect to help screen for potential risk and fraud, and to improve and optimize our Site.

Sharing your personal information

We share your Personal Information with third parties that help us provide our services, including:

- Shopify, which powers our online store. You can read Shopify's privacy policy at https://www.shopify.com/legal/privacy.
- Printful, our print-on-demand fulfillment partner, which produces and ships your order. You can read Printful's privacy policy at https://www.printful.com/policies/privacy.
- Payment processors, including PayPal, Stripe, and dLocal, which securely process your payment. We do not store full payment card numbers ourselves.
- Analytics providers, such as Google Analytics, which help us understand how customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising through the settings of the relevant advertising platforms (for example, Facebook, Google, or Bing).

Your rights

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted, and to object to or restrict its processing. If you are a resident of California, you have rights under the CCPA, including the right to know what personal information we collect, to request its deletion, and to opt out of the "sale" of personal information. To exercise any of these rights, contact us at contact@versaside.com. Please note that information you submit through the Site is sent to and processed in the United States, where we are based.

Data retention

We retain your Order Information for our records unless and until you ask us to delete it, or as needed to comply with our legal obligations.

Cookies

We use cookies to operate the Site, remember your preferences, and analyze traffic. You can control or disable cookies through your browser settings, although some features of the Site may not function properly without them.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Minors

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes take effect when posted on this page.

Contact

For questions about this Privacy Policy, or to make a request relating to your personal information, contact us at:

VERSA GLOBAL LLC
7345 W Sand Lake Rd, Ste 210, Office 9455
Orlando, FL 32819, United States
Email: contact@versaside.com